Inna Khazan, Ph.D., Licensed Clinical Psychologist, Certified Biofeedback Therapist.

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I am currently accepting new clients. If you are a prospective client, I am happy to offer a complimentary consultation.

• Confidentiality and privacy
• Insurance and reimbursement
• Hours and cancellation policy
• Contact and location

Confidentiality and Privacy

I am strongly committed to maintaining your confidentiality and privacy.

• I strictly conform to the HIPAA laws.
• I will not discuss your case with anyone without your written consent with exceptions to legal limits of confidentiality.
• My voicemail is password protected and accessible only to me.
• All paper files are kept in a locked filing cabinet.
• All electronic information is encrypted and stored on a secure computer.
• E-mail is not a secure form of communication, and therefore, you should not include any sensitive clinical information in your messages to me.

Insurance and reimbursement

• I am a provider for several plans of Blue Cross Blue Shield of Massachusetts, including (but not limited to):
  • Indemnity: Master Medical, Master Health, Master Health Plus, Comprehensive Major Medical, and Vital Insurance Protection
  • PPO: Blue Care Elect
  • Blue Choice Plan II
  • Federal Employee POS Plan
  For other BCBS plans, call me to find out whether I am a provider or check directly with BCBS. My provider number is W06566.
• If I am not a provider for your insurance, your policy may have out-of-network benefits which will allow you to see me. Please check with your insurance company regarding your out-of-network benefits. Let them know that you will be seeing a licensed clinical psychologist.
• Medical reimbursement accounts: You can use a pre-tax health reimbursement account (HRA, also known as “flexible spending accounts”) to pay for my regular fee or for the insurance co-payment. You may create/adjust these accounts annually or whenever your (or your partner's) employment or family situation changes. We can estimate the number of sessions that you would need. Such accounts are offered by employers; check with your benefits officer for details.

Hours and cancellation policy

• I offer flexible daytime and evening hours. By appointment only (617-231-0011). Walk-in therapy is not available.
• Twenty-four hour cancellation notice is required to avoid being charged for the full session. Please note that insurance companies do not reimburse for canceled sessions; in case of less than 24 hour notice, you will be responsible for the full session fee.
• If you cannot make it to the office in person, it is possible to do a session by phone (not on the first session); insurance companies generally do not reimburse for phone sessions.